Last updated: 7/7/2025

 

This notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (‘GDPR’) and describes how Wondertugas, the data controller, collects and processes the data of users who book tours via WhatsApp or email.

 

1. Data Controller

The data controller is:

Wondertugas - [Antonella Scognamiglio]

Email: [tugaswonder@gmail.com]

Phone / WhatsApp: +351 913453110

 

2. Type of data collected

Personal data collected may include:

First and last name

Phone number

Email address

Preferred language

Information provided spontaneously during the booking process (e.g. allergies, special requests, number of participants, etc.)

No sensitive data (in accordance with art. 9 of the GDPR) are collected, unless expressly communicated by the user for specific needs related to the tour.

 

3. Method of data collection

Data are collected directly from the user through:

Messages sent via WhatsApp

Emails sent to tugaswonder@gmail.com

Possible contact form on the website

 

4. Purpose of processing

The data are processed exclusively for:

Manage the booking and organisation of the tour

Communicate information relating to the booked experience

Respond to user requests or questions

Fulfill any tax and legal obligations

We do not send newsletters or carry out automatic profiling.

 

5. Legal basis of the processing

The processing of personal data is based on:

The performance of the contract or pre-contractual measures (art. 6, par. 1, lett. b GDPR)

The legitimate interest of the controller to provide its services (art. 6, par. 1, lett. f GDPR)

The consent of the data subject, when required

 

6. Data retention

Personal data will be retained for the time necessary to provide the requested service and fulfil legal obligations (e.g. tax or accounting), and in any case no longer than 12 months from the last communication, unless otherwise required by law.

 

7. Communication of data

Personal data will not be communicated to third parties or disseminated, except:

Professionals and service providers involved in organising the tour

Legal obligations (e.g. tax authorities)

 

8. User rights

In accordance with Articles 15-22 of the GDPR, the user has the right to:

Access your data

Request its rectification or deletion

Object to its processing or request its restriction

Receive the data in a structured format (portability)

Withdraw consent at any time (without prejudice to processing based on consent given prior to withdrawal)

Requests should be sent by email to: tugaswonder@gmail.com

 

9. Data transfer outside the EU

Data is not transferred outside the EU. If you use WhatsApp, you are aware that this service is operated by Meta Platforms, which also has servers outside the EU: please see their privacy policy.

 

10. Changes to the privacy policy

We reserve the right to change this policy. Changes will be posted on this page with an updated date.